Small Business Glossary and Definitions

Employee Engagement refers to creating an environment and a relationship where the employee is enthusiastic about and fully absorbed in his work. This motivates the employee to take the initiative to enhance the business’ interests and reputation.

This management theory began in 1990s and became more widespread during the 2000s. The practice has become well-established in businesses, although it still has its academic critics. Examples of employee engagement activities include involving employees in the company’s planning process, creating a knowledge-sharing system or mentor program, sharing the company’s financial statement with employees, provide training and learning opportunities or put on an “Office Olympics” or scavenger hunt.